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	Ratings: 5 = Excellent; 4  = Good; 3 = Average; 2  = Bad; 1  = Terrible; No comment
	Customer Care Friendliness	5  4  3  2  1  No comment
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	Website Design	5  4  3  2  1  No comment
	Website Functions	5  4  3  2  1  No comment
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Ratings: 5 Excellent 4 Good 3 Average 2 Bad 1 Terrible

	Caroline -- Feedback: The flowers shown on the website and the one that my mother received was completely different - it looked like $30 worth of flowers when I paid for more than $200. Ratings: Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Ratings: Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Christian Voigt -- Feedback: 3 of 12 Roses Are already Dead and the leaves are Dry. And that's on Valentines Day??? Customer Service asks me a lot of Questions but never Say Sorry or give me Discount. For that high Price ? Thanks for Nothing!!! I will NEVER buy here again. Really Disappointed. Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ; Suggestion: CHECK THE QUALITY OF YOUR FLOWERS BEFORE YOU SEND THEM TO YOUR CUSTOMERS
	Ratings:
	Ricky Lim Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Sanjay pandey -- Feedback: Very good! Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ; Suggestion: Wish lesser details for Low amount purchase be required instead.
	Noel Chong Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Anson Lee Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Shopping Experience ;
	Ryan Sartorio -- Feedback: It was my first time to order here, and it was smooth. Good service. Thanks Ratings: Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	nikki Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ; Suggestion: get your website updated!
	Kit Johnstone Ratings: Customer Care Efficiency ; Website Functions ; Product Quality ; Shopping Experience ; Suggestion: Employ someone to manage the deliveries as they are clearly left to drivers.

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